The folks at H.A. Boyd made the purchase of our new VW a pleasurable and stress free experience.
Our Sales person, A.J. Wintersohl did a terrific job.
Scott was great to work with. He let me take a long enough test drive and I knew exactly what I was getting before I made the purchase. I'm glad too because the lower gas mileage would have disappointed me. By taking the long test drive I went into the purchase knowing what I was getting.
We looked at a number of places before stopping at H.A. Boyd. My daughter and I stopped into H.A. Boyd without really planning to look at a VW. Scott sold the benefits of owning a VW and then showed me all the options including the low mileage pre-loved car I now own.
Best car buying experience that I have ever had. I am 56 years old and probably purchased at least 15 cars. Tell them to keep up the good work.
This is my fourth brand new car purchase; and I have never experienced such a friendly,smooth and efficient transaction as I had at H.A.Boyd. (Excellent team work! ) My last experience was with Auto Haus Lancaster who I would not recommend to anyone.
Nobody better to buy a VW from!
Scott Ortenzio was great, this is the third car we have brought at H.A. boyd. Each time we have work with Scott. The best thing about your dealer ship is no hassle sales. Just loved the way you were handled an key and told to take an drive. Other places they must come with you on the dirve, then they keep hounding you. let the vw sell it self. great job Scott Thanks
I have never walked into any other dealership in my life to buy a car, parts or service and have been treated so well by it's employee's. The time Scott Ortenzio took to go over my options of cars and interest rates was surprising to me. We came into the dealership looking to buy a Jetta and trade in my wife's Beetle she bought from H.A. Boyd in 2005 but Scott showed us a Passat that was perfect.
We enjoy driving our new passat and are glad we bought the Passat over the Jetta because of the room, power & styling is perfect.
Thanks again Scott for another great car from H.A. Boyd.
Have always been extremely satisfied with H.A. Boyd and will continue to recommend Scott Ortenzio to anyone interested in purchasing a new or used car- he has been wonderful to work with.
Scott was GREAT...I have purcahsed my last 3 cars from him BECAUSE of the great service. He's a true professional!!!! Their service dept is always good too...I drive 2 hours so that my car can be serviced there!!!! I pass 2 other dealerships!
Scott was great to deal with i shall recommend him and the dealership any time he is the man behind the success of this dealership.
Excellent experience. I usually dread looking and getting a new car. You made it fun and did not place pressure any pressure on us. It was a very enjoyable experience. Looking forward to many years of cars and service with H.A Boyd, Inc.
Thank you!!! AJ and Barry were great..
On arrival at the lot, no one 'bothered' me for a comfortable amount of time and then Scott was prepared to show the model I'd been looking at. I had a loaner for a couple days which made the process easier as I 'learned' about the Passat. On delivery, Scott took the time to show all the features, let me ask questions, etc. Overall, he made the entire process an enjoyable one - which is not typical in the automotive world.
I wouldn't go anywhere else to purchase a vehicle.
Our experiences over many years with HA Boyd, both sales and service, have been outstanding. We don't even consider other dealerships since no other dealer can hold a candle to HA Boyd and Scott Ortenzio. The only reason we went to other dealers during our recent buying cycle was to look at colors, and we did that on a Sunday so that we had no chance of being approached by other dealers' sales folks. We have recommended HA Boyd to our friends in the past and will continue to do so.
This is the second Volkswagen I've purchased from HA Boyd since December. I highly recommend HA Boyd to my friends
This is my first VW purchase and I'm very pleased. Not only is my Routan treating me well but AJ was superb in his handling of the sale and knowledge of VW. He's a great asset to your company and I look forward to having my Routan for a long time. Thank you!
This was an excellent experience. Barry was wonderful to work with, I couldn't be happier with the car, and the overall care and handling of the entire sale was top-notch!
I started my search at a local dealership and was extremely disappointed with the results. I'm glad I made the trip to H.A. Boyd.
Scott Ortenzio was gracious and patient with us throughout our several
visits and time involved in finding a vehicle that we desired!
AJ Wintersohl is the best auto sales person I've ever met. This is the 4th car I've bought from him (in 6 years). He has gone above and beyond the normal call of duty to find the car I want and have it equipped the way I want (Park Distance Control, etc.) IN FACT, in the next week or two I'll be bringing my nephew in to meet AJ some evening -- nephew wants to talk about buying a new Jetta. Everyone at BOYD VW has been totally wonderful! THANKS!
This is at least the third vehicle I have purchased from H.A. Boyd. Scott Ortenzio has been VERY helpful in the purchase of my cars and the service provided by the dealership is outstanding!
The previous dealership where I purchased my VW's was awful. I almost did not purchase another VW. Thank goodness I found HA Boyd. I love my VW's!
We already owned a Jetta 2008 and were looking to replace the car due to an accident since that car protected my son's life. We are grateful with VW and look forward to maintain a long relationship. Our experience buying the 2009 Jetta was uncomplicated and easy. Mr. Ortenzio deal with us in a very professional way. We are happy with our new Jetta and having H.A. Boyd, Inc. as our VW dealer.
Great service long after the sale!
Thank you
Once again, HA Boyd dominates the field in customer service. Great job!
I love HA Boyd. I live in Lancaster and I'm closer to another Volkswagen dealership, but I prefer to drive the 40 minutes to HA Boyd because no one can beat their INTEGRITY, service, skill and excellent staff! I always feel like a valued customer at HA Boyd. When I go just for service my initial salesman from 1 1/2 years ago, Scott, remembers me by name. When I'm ready to trade in my 2008 Jetta and get a new car I know I'll be going back to HA Boyd. Keep up the great work HA Boyd!
H.A. Boyd does everything well from the sale through all service appointments. My car is always delivered on time and clean after service appointments, as well the loaner is always clean and ready for use when I arrive.
If anyone I know is interested in purchasing or servicing a Volkswagen I would tell them the only place to go is Boyd's in Lebanon..
Wed evening, Dec 23 the left front low-beam headlight burned out.
I phoned Amanda at 7:35AM Thurs (Dec 24) and asked if someone would have time to install a new bulb for me that morning. She said yes and asked that I bring my car in ASAP explaining they were closing at 12 Noon that day. I had my car there by 9:15AM and was out by/before 10:30AM --and-- my car was washed, too! SUPER! Thanks for being so friendly and helpful! You folks are awesome!
I bought a 2000 golf VW ten years ago and loved the vehicle.I sold it and was sorry that I did.Now ten years later I bought a 2008 Rabbit from Boyd,and I was treated very good.I love my Rabbit and will tell friends if they want a VW,go to Boyd VW to purchase it.
Your service and sales people are outstanding. I will buy my next new car from HA Boyd, you are the best in central PA because you take great care of costumers. Scott O. made ever effort possible to fix my car and take care of costumer service as a priority, he brings excellence to his job. Thanks HA Boyd
Once again your service was outstanding. Ryan went the extra mile . It was hard to find the leak in my vehicle but Ryan stuck with it and pulled all his resources to find the problem. After a length of time most people would have said enough close it up and hope the customer does not find the problem again. But not Ryan he stayed with it and finally found the leak and fixed it and returned my vehicle in great condition.. I can only speak of good things and experiences with your service dept. I can't believe there is a better service dept than H.A. Boyds.
I live in Lancaster and could easily take my car to some place around here to be serviced. I choose to come there because you have always provided great service to me and my car. I am a VW geek and enjoy my car very much. So to have it serviced well means a lot.
Thanks you guys! You do a great job!
Happy Holidays!
Exceptional service and consideration keeps me returning despite
higher service and parts cost. The loaner vehical program is invaluable to someone who requires a vehicle to perform their occupation.
Thank you for your service and I love my new Tiquan!
HA Boyd is a wonderful reflection of the quality that VW brings to the US. Scott Ortenzio in particular is a very knowlegeable and respectful sales/management professional I have another VW dealer 10 mins from my house, but chose to drive 1.5 hours to deal wtih Scott at HA Boyd.
I have the utmost confidence in Scott Ortenzio and trust H.A.Boyd to service my car. I have nothing but good feelings about my experience.
This is my 4th VW with Scott @ H.A. Boyd. Scott is always very attentive to my needs and even though he has many Repeat customers he always remembers what you like and want. Scott also tries his best to help during this rough economy so that your purchase is the best you can have and as he says, "the car sells itself!" His people skills and the way he treats and works with his customers are an integral part of the sales sucess at Boyd's